Reinvent, simplify, and grow your e-commerce business
The global pandemic has rapidly accelerated the global expansion of e-commerce across every category of B2C and B2B products and services. And whatever they’re buying, consumers expect engaging, personalized and rewarding omnichannel experiences at every interaction – and will vote with their feet if you don’t deliver.
The growing use of intelligent technologies like artificial intelligence, augmented reality, chatbots, voice search, headless and API-driven e-commerce is raising the bar still further.
How can you leverage these capabilities to transform your e-commerce and create seamless customer journeys that help you acquire and keep customers, and serve them profitably?
Explore how SAP Commerce Cloud delivered by Philos IT can help you meet three key e-commerce challenges:
Understand customers in the moment
Unify and harness all your customer transactional and behavioural data to create a 360° view of each customer to feed greater personalization with context.
Meet customers in their channel of choice
Connect with your customers on their preferred channel to deliver relevant and timely messages, and engaging personalized experiences.
Deliver personalized experience
Make every customer feel like your only customer with contextual engagement that respects their privacy preferences and builds long-term loyalty and trust.
Fuel profitable growth with an integrated and scalable e-commerce platform
The SAP Commerce Cloud solution provides a trusted e-commerce platform for B2B and B2C that can help you innovate at scale and tap enterprise-wide data to boost profits and customer satisfaction.
- Customizable to meet the customer’s specific needs and manage even the most complex catalogues, products, and configurations for creating exceptional, hyper-personalized omnichannel experiences
- Eases the customer buying process with a smooth experience, from search to sales – even for complex B2B purchases
- Provides intuitive self-service capabilities and AI-powered merchandizing, guided selling, assisted service, and chatbots
Drive greater e-commerce business value and better results
- Enhanced support for personalized commerce
- Improved ability to deliver contextually relevant, omnichannel e-commerce experiences
- Maximized sales, average order value, and profitability
- Increased consumer engagement, with higher conversion and retention rates
- Increased speed and agility to deliver innovative customer offerings
For both B2B and B2C, SAP Commerce Cloud incorporates industry accelerators: ready-to-use Web implementation templates that enable you to jump-start your implementation and easily build and maintain a feature-rich and flexible commerce solution.
Revenue uplift through customer data usage and personalization using SAP Commerce Cloud and SAP Customer Data Cloud1
Time to market improvements on speed and scaling efforts with SAP Commerce Cloud2
Return on investment from deploying SAP Commerce Cloud and SAP Customer Data Cloud3
Choose Philos IT to deliver your SAP solutions
Philos IT is a leading provider of enterprise e-commerce solutions powered by SAP, with a core focus on SAP Commerce Cloud and Emarsys implementations.
We serve large enterprise clients across the EMEA region, with offices in Ireland and Spain and working alongside an associate network with a resource pool of 200+ SAP Commerce specialists.
We offer deep technical expertise and broad experience in delivering highly integrated and large-scale solutions for enterprises with complex requirements such as multiple subsidiaries and optimization of fulfilment from distributed inventories.
We add extra value by building fully integrated applications and designing platform connectors to address individual business needs.
How customers are achieving value with SAP solutions from Philos IT
“ At Aryzta, we wanted to transform our front end, particularly the B2B website into something intuitive and attractive. We were so thrilled when we found SAP Commerce Cloud and Philos IT, with the wealth of experience Philos IT brought to the table we knew the solution and implementation approach ticked all the boxes!”
Barry Walsh, Head of Omni Channel CC, ARYZTA AG
“We really enjoyed working with Philos IT. They were thoroughly professional in their work and highly knowledgeable in SAP Commerce Cloud and the complex requirements of our e-commerce environment. They were also fun to have around the office.”
Ralf Proske, Project Lead, E-Plus, CGI Deutschland